Privacy Policy & Disclaimer

Disclaimer:

At COCO DE MER JUICE SHOP, we are committed to providing fresh, nutritious, and delicious juices made with high-quality ingredients. However, please note the following:

  1.  Health Benefits: While our juices are made from natural ingredients and may offer health benefits, individual results may vary. Our products are not intended to diagnose, treat, cure, or prevent any medical condition. Always consult with a healthcare professional before making changes to your diet, especially if you have any existing health concerns or conditions.
  2. Allergens and Sensitivities: Our juices may contain ingredients that could cause allergic reactions in sensitive individuals. Common allergens such as nuts, seeds, and other ingredients may be present in someproducts. Please read labels carefully and consult with our staff if you have concerns about allergens.
  3. Freshness and Storage: Our juices are freshly made and best consumed within three days of purchase excluding from shipping as items are shipped frozen. We recommend storing them properly according to the instructions provided to maintain freshness and prevent spoilage.
  4. Ingredient Variations: Due to the nature of fresh, seasonal ingredients, there may be slight variations in taste, appearance, and texture between batches. We strive to ensure consistency, but nature’s ingredients may vary.
  5.  Consultation for Specific Dietary Needs: If you have specific dietary requirements, such as pregnancy, medical conditions, or special dietary needs, please consult with a qualified professional before consuming our products.

By purchasing and consuming our products, you acknowledge that you have read and understood this disclaimer. If you have any concerns or questions, feel free to reach out to our team. Thank you for choosing COCO DE MER JUICE SHOP!

 

Privacy Policy:

Effective Date: July 1, 2024

COCO DE MER JUICE SHOP values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, purchase our products, or interact with us.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, delivery address, and payment information when you place an order or sign up for our newsletter.
  • Non-Personal Information: Browser type, IP address, and browsing behavior on our website collected through cookies and similar
    technologies.
  • Health Information (Optional): Preferences or dietary restrictions you voluntarily share with us to customize your order.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders.
  • Communicate updates regarding your purchase or our services.
  • Improve our products, website, and customer service.

3. Information Sharing

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Payment processors, delivery services, or IT support to fulfill your orders and manage our operations.
  • Legal Requirements: If required by law or to protect our rights and the safety of our customers.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, though this may affect certain features of our website.

Refund and Returns Policy

Refund and Returns Policy

REFUND POLICY: Given the highly perishable nature and limited shelf life of our products, all sales are considered final once the items have shipped.  Packages are shipped USPS 1-2 day priority. Once you receive an email stating your item is completed, your order is shipped.

No refund will be given if the courier does not deliver on time. If the courier is unable to access your home or building, they will determine if it is appropriate to deliver your package or reattempt the next day. Products are shipped in packaging that can maintain adequate temperature for up to 36-48 hours depending on weather conditions.

No refund will be given for packages that are lost, discarded, stolen, or spoiled due to lack of timely refrigeration once delivered. These events are out of our control, and we do not insure our shipments. We do flash freeze our products, to ensure freshness. However, we asked do not delay refrigeration for any reason.

No refund will be issued for having a negative experience with our products. Everyone is different and each person may react differently to our juices or juice cleansing. Numerous factors such as personal diet, activity level, and medical history are just a few of many variables that will determine your experience with our products.

No refund will be issued if you are unsatisfied with your personal expectations or goals with using our products. Coco de Mer Juice Shop does not make medical or health claims of any kind regarding the use of the products listed on this site. We do not guarantee weight loss, health improvement, or any other change. You should consult with a healthcare professional before starting any diet, exercise, supplementation or medication program.

Statements made on Coco de Mer Juice Shop about the products and potential benefits have not been evaluated by the U.S. Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent disease. Like any other food or remedies, some plants and fruits do have side effects. If you have a health concern of any kind, you must consult with your healthcare professional.

TERMS OF USE: Welcome to the Coco de Mer Juice Shop website www.cocodemerjuiceshop.com (the “site”). By accessing this site, you agree to be bound by the terms and conditions below (the “terms”). The terms constitute a legal agreement between Coco de Mer Juice Shop (collectively “us” or “we”) and you that govern your use of our products, services, and site. If you do not agree to all the terms, please do not use the site. We may from time to time modify or revise the terms by updating this page. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms as changed. If any change is unacceptable to you, your only recourse is to terminate your use of the site. Changes to our site we may at any time terminate, change or suspend any aspect of the site including but not limited to content, features or hours of availability. Coco de Mer Juice Shop may impose limits on certain features of the site or restrict your access to part or all of the site without notice or penalty.

Contact us if you have any other questions or concerns through our website platform.