Refund and Returns Policy

REFUND POLICY: Given the highly perishable nature and limited shelf life of our products, all sales are considered final once the items have shipped.  Packages are shipped USPS 1-2 day priority. Once you receive an email stating your item is completed, your order is shipped.

No refund will be given if the courier does not deliver on time. If the courier is unable to access your home or building, they will determine if it is appropriate to deliver your package or reattempt the next day. Products are shipped in packaging that can maintain adequate temperature for up to 36-48 hours depending on weather conditions.

No refund will be given for packages that are lost, discarded, stolen, or spoiled due to lack of timely refrigeration once delivered. These events are out of our control, and we do not insure our shipments. We do flash freeze our products, to ensure freshness. However, we asked do not delay refrigeration for any reason.

No refund will be issued for having a negative experience with our products. Everyone is different and each person may react differently to our juices or juice cleansing. Numerous factors such as personal diet, activity level, and medical history are just a few of many variables that will determine your experience with our products.

No refund will be issued if you are unsatisfied with your personal expectations or goals with using our products. Coco de Mer Juice Shop does not make medical or health claims of any kind regarding the use of the products listed on this site. We do not guarantee weight loss, health improvement, or any other change. You should consult with a healthcare professional before starting any diet, exercise, supplementation or medication program.

Statements made on Coco de Mer Juice Shop about the products and potential benefits have not been evaluated by the U.S. Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent disease. Like any other food or remedies, some plants and fruits do have side effects. If you have a health concern of any kind, you must consult with your healthcare professional.

TERMS OF USE: Welcome to the Coco de Mer Juice Shop website www.cocodemerjuiceshop.com (the “site”). By accessing this site, you agree to be bound by the terms and conditions below (the “terms”). The terms constitute a legal agreement between Coco de Mer Juice Shop (collectively “us” or “we”) and you that govern your use of our products, services, and site. If you do not agree to all the terms, please do not use the site. We may from time to time modify or revise the terms by updating this page. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms as changed. If any change is unacceptable to you, your only recourse is to terminate your use of the site. Changes to our site we may at any time terminate, change or suspend any aspect of the site including but not limited to content, features or hours of availability. Coco de Mer Juice Shop may impose limits on certain features of the site or restrict your access to part or all of the site without notice or penalty.

Contact us if you have any other questions or concerns through our website platform.